Privacy Notice
In accordance with the provisions set forth by the Federal Law on the Protection of Personal Data Held by Private Parties, Ferchos Salud Animal provides you with the following privacy notice.
Ferchos Salud Animal is responsible for the use and protection of your personal data. In this regard, and adhering to the legal obligations established in the Federal Law on the Protection of Personal Data Held by Private Parties, through this instrument, data owners are informed about the information that is collected from them and the purposes for which it will be used.
In addition to the above, we inform you that Ferchos Salud Animal has its address located at Carretera Nacional 41000, La Estanzuela, 64988, Monterrey, Nuevo León, Mexico.
The personal data that we collect from you will be used for the following purposes, which are necessary to finalize our relationship with you, as well as to attend to the services and/or orders you request:
Establishing contact with the user.
User follow-up.
Facilitating the appointment scheduling process.
To carry out the purposes described in this privacy notice, we will use the following personal data:
Full name.
Email address.
Mobile phone number.
Home phone number.
Name of the patient (pet).
Species, age, breed, and sex of the patient.
Furthermore, we inform you that your personal data will not be shared with any authorities, companies, organizations, or persons other than us and will be used exclusively for the indicated purposes. We will only retain your data for as long as necessary to fulfill the purposes outlined above.
You have the right at all times to know what personal data we hold about you, how we use it, and the conditions of use we apply (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); similarly, you have the right to have your information removed from our records or databases when you consider that it is not being adequately used (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the corresponding request through the following email: contacto@eyeclinic.mx
This will also serve to learn about the procedure and requirements for the exercise of ARCO rights; nevertheless, the request for the exercise of these rights must contain your name, telephone number, and the reason for the request.
The response to the request will be given within 72 hours from the receipt of the request and will be communicated through the email address indicated in the request.
The person responsible for the contact data provided to us will be Ferchos Salud Animal, who will also follow up on the ARCO rights requests, all through the email contacto@eyeclinic.mx
It should be mentioned that at any time, you may revoke your consent for the use of your personal data. Similarly, you can revoke the consent that you may have given us for the processing of your personal data. However, it is important for you to keep in mind that we may not be able to attend to your request or cease use immediately in all cases, as it may be that some legal obligation requires us to continue processing your personal data. Likewise, you should consider that for certain purposes, the revocation of your consent will mean that we cannot continue providing the service you requested, or the conclusion of your relationship with us.
To revoke the consent that you grant in this act or to limit its disclosure, you must submit the request via email to contacto@eyeclinic.mx
Similarly, you can request information to learn about the procedure and requirements for the revocation of consent, as well as to limit the use and disclosure of your personal information. These requests must contain your name, telephone, and the reason for the request.The response to the request for revocation or limitation of disclosure of your data will be given within 72 hours through the email address specified in the request.
his privacy notice may undergo modifications, changes, or updates resulting from new legal requirements; from our own needs for the products or services we offer; from our privacy practices; changes in our business model, or other reasons. We commit to keeping you informed about the changes that this privacy notice may undergo. However, you can request information about whether it has been changed through the following email: contacto@eyeclinic.mx, or it is available on our website at www.eyeclinic.mx/aviso-de-privacidad
Last update:
15/06/2023